Social Impact
The Social Impact Team is responsible for managing relationships with our local non-profit partners, and non-profits supported by the Zendesk Neighborhood Foundation. Also responsible for all volunteering opportunities and community events.
Sales
Responsible for driving new business across global industries and building relationships. Also managing existing customer accounts and accompanying them through growth.
Customer Experience
Solutions Consultants support sales teams from a technical perspective. Launch team ensures a successful implementation of Zendesk. Success partners with customers to understand business goals and maximize the value they are receiving from their Zendesk.
Marketing
The Marketing team creates leads and conversation opportunities for the sales team through events and marketing campaigns. They are also responsible for delivering the brand message to the market.
Workplace Experience
Responsible for making sure employees have the best workplace experience. We look after internal and external events, staff enquiries, manage the food & beverage programme and much, much more. There is never a dull moment in Workplace.
Recruitment
Recruitment is responsible for the growth of our sales teams. We find the best talent across Europe and woo them into joining the crew, whilst working closely with managers and interviewers inside Zendesk to make sure they're equipped, and we're all working to create an impeccable candidate experience.
Sales Operations
Sales Operations is the engine that keeps the sales organisation running. It owns and operates all sales systems, tools, policies and procedures and provides the telemetry that allows the sales teams to make the key decisions to be successful.
Creative
The Creative team has got our bases covered on brand and product design. They make sure everything that we make looks, feels, sounds, and smells like Zendesk. (Seriously, though—they put air diffusers in our offices and events to keep us fresh.)